Receptionist Job Vacancy

Introduction

A receptionist is often seen as the first point of contact, representing both the image and communication of an organization. As the first point for clients, visitors, and callers, a receptionist plays a vital role in creating a positive and professional first impression.

Traditionally, receptionist managed front desk duties such as greeting guests, answering phone calls, replying to mails, and scheduling appointments. Over the decades, the role expanded to include customer service, coordination, administrative support, brand representation and marketing assistance as well.

Impact of technology on the role:

• Digital scheduling tools – Platforms like outlook, Google calendar, and meeting booking apps
• CRM integration – receptionist often log visitor & client details into customer relationship management systems.
• Security and access control systems – Touch screen
• Multi-channel communication – managing phone calls, mails, and social media inquires. Sending reminders and follow ups to clients or team members.
• Digital check in systems – using tablets or kiosks for visitor registration.

Best practice for an Effective Receptionist:

• Maintain professional appearance – dress neat & clean according to workplace
• Maintain relationship with visitors with confidence
• Stay organized – keep work space tidy and up-to-date.
• Proactively identify needs and provide help before it’s asked for.
• Stay informed – know company events, staff movements and common clients questions.
• Handle difficult situations gracefully – remain cool & calm and find solutions.
• Verbal & written communication – clear, polite, and professional.
• Time management – prioritizing without losing accuracy
• Cultural awareness – respectful communication with diverse culture.
• Maintaining confidentiality – avoid sharing sensitive information openly.
• Continous learning – stay updated with new tools, customer service techniques and industry needs.
• Handling couriers, deliveries and incoming/outgoing mails
• Filing, record keeping and maintaining visitors logs.
• Managing office supplies and placing orders when needed.
• Redirecting calls and messages to relevant staff members.
• Directing visitors to the appropriate person or department.
• Attention to details – ensuring names, schedules, and records are accurate.

Career growth potential opportunities:

A receptionist role can be the starting point for numerous career:

• Administrative assistant : expanded clerical and scheduling responsibilities
• HR coordinator : transition into recruitment, on boarding and employee relations.
• Client relations manager : focusing on long-term customer satisfaction.
• Office manager : overseeing entire office operations.
• Executive assistant : direct support to top level management.
• Customer service manager : leading client experience terms.
• Sales & marketing coordination : supporting the sales of an organization.
• Event coordinator : planning corporate functions and meetings.

Conclusion

Receptionists are not “just” front desk staff – they are relationship builders, problem solvers, and operational anchors of an organization. From managing the first hello to ensuring smooth day to day operations, they combine people skills, organizational expertise and adaptability to keep the workplace running efficiently.

With experience and additional training, receptionists can transform this role into a stepping stone for long term professional success and they are not just a receptionist but are strategic necessity for an organization. Their ability to blend professionalism with warmth sets the tone for every client interaction and strengthens the company’s brand from the first second.

Apply now using the link : https://www.rozee.pk/job/detail/1665252

Gender: Female

Last Day to Apply: 06-Sep-2025

Location: Johar Town Lahore, Punjab, Pakistan